Enterprise 3D automation SaaS for virtual photography at scale
Sr. Product Manager, Web & Cloud
Introduction
During my tenure as Senior Product Manager at Adobe, I led the product strategy and development of the Substance 3D Automation Service—a cloud-based platform enabling enterprise companies to automate 3D asset processing and generate marketing content at scale through virtual photography.
Problem Overview
Enterprise creative teams faced an exploding demand for content across channels, markets, and formats while budgets and resources remained flat. Creative professionals were spending the majority of their time on repetitive, non-creative tasks instead of high-value creative work.
- •74% of creative professionals spend over 50% of their time on repetitive, non-creative tasks
- •Creative teams spend less than 30% of their time on actual creative processes
- •Growing needs from brands for dynamic content and personalized experiences
- •Creative teams, tools, and workflows are siloed and fragmented
- •Need to scale content production across changing teams and environments
Objectives
- →Maximize production capacity of enterprise creative teams by automating repetitive tasks
- →Enable content production and delivery velocity at scale using 3D assets
- →Reduce content production errors and improve quality consistency
- →Provide both a web application for creative professionals and APIs for developer integration
- →Deliver enterprise-grade security, reliability, and scalability
Approach
I assembled a cross-functional team and worked closely with engineering, design, and enterprise customers to define the product vision and roadmap. We followed agile methodologies with regular sprint reviews and stakeholder alignment.
- 1.Conducted extensive user research with enterprise creative teams to understand pain points and workflows
- 2.Partnered with engineering leads to evaluate technical feasibility of 3D automation at cloud scale
- 3.Prioritized features based on user impact, technical complexity, and business value
- 4.Developed both a web application interface and REST API to serve different user personas
- 5.Iterated on the solution through beta programs with key enterprise customers
- 6.Collaborated with marketing and sales to define go-to-market strategy
Solution
We built the 3D Cloud Automation Service—a SaaS platform that transforms existing 3D assets into multiple variations for design and production needs. The service offers both an intuitive web application for creative professionals and robust REST APIs for developer integration.
Product Screenshots:


3D Rendered Assets - Multiple Camera Angles:



Key Features:
- ✓Replace 2D backgrounds, materials, textures, and colors programmatically
- ✓Swap decals and objects within 3D scenes
- ✓Render multiple camera angles automatically
- ✓Export to various 3D file formats and web-ready 2D imagery
- ✓Pre-configured 3D asset and scene manipulations
- ✓Cloud-based orchestration with dynamic scaling and job management
- ✓Adobe Content Platform integration for secure storage
- ✓Enterprise-grade security and data privacy
Challenges Faced
- ⚡Balancing powerful automation capabilities with an intuitive, easy-to-use interface for non-technical users
- ⚡Ensuring seamless integration with existing enterprise workflows and legacy systems
- ⚡Managing cloud infrastructure costs while providing fair share of compute resources
- ⚡Coordinating across multiple Adobe product teams for Creative Cloud integration
- ⚡Educating the market on the value of 3D automation and virtual photography
Outcomes & Impact
1,135+
Production Hours Saved
141%
Increase in Production Capacity
3.5-5x
Reduction in Content Errors
- ✓Positive feedback from enterprise customers including major CPG and retail brands
- ✓Successful integration with Adobe Creative Cloud ecosystem
- ✓Enabled customers to reduce costs and environmental impact through virtual photography
- ✓Platform adopted for E-commerce and marketing use cases across multiple industries
Key Learnings
- 💡Enterprise B2B products require both self-serve (web app) and developer (API) access points to maximize adoption
- 💡Continuous user feedback from beta customers is crucial for validating product-market fit
- 💡Cross-functional collaboration with engineering, design, and GTM teams accelerates time to value
- 💡Balancing feature depth with usability is critical for products serving both technical and non-technical users
- 💡Clear documentation and developer experience are as important as the core product functionality
Conclusion
The Substance 3D Automation Service successfully addressed the content velocity challenge faced by enterprise creative teams. By automating repetitive 3D asset processing tasks, we enabled customers to focus on creative decisions while dramatically increasing their production capacity. The project reinforced my expertise in enterprise SaaS product management, API platform development, and cross-functional leadership.
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